Original digital files
A phone photo of an X-ray on a screen loses detail. Ask for the image files themselves; our guide to reading a dental X-ray shows what the dentist looks for.
Before you travel
What to send before you travel, and what to bring to your dental appointments in Dubai
Medically reviewed by Dr. Kinan Bonni, Dentist · DHA Professional Unique ID 00180966 · October 2026
The records that change a dentist's advice most: X-rays and scans, your medical history and medicines, smile photos and details of previous treatment. What to send ahead, what to bring, and in what form.
- Free photo assessment on WhatsApp
- Lab accepts 3Shape and Medit scans
- Written, itemised plan before treatment
Photos and PDFs on WhatsApp +971 56 677 7537; large scan files by email to [email protected].
Send the original filesDigital X-rays and scans, not photos of a screen.
Bella's veneers: from design to her new smile
Our smiles
See before-and-after casesSmiles made at Creative Arts
Designed in the clinic and made by hand in Creative Art Dental Lab, in the same building in Jumeirah, Dubai.
Quick answer
What should I send and bring before coming to Dubai for dental treatment?
Send recent X-rays (and a CBCT scan for implants) as original digital files, daylight smile photos, your medical history, a list of medicines with generic names and doses, and records of previous treatment such as implant details. Bring the same papers, your medicines and any night guard or retainer. Creative Arts reviews photos free on WhatsApp; the clinic may still need its own X-rays.
Who treats you here Dr. Duaa Emran Cosmetic Dentist · Dr. Kinan Bonni Dentist · Dr. Khalid Saeed Co-founder & Dentist · Dr. Firas Osman Oral & Maxillofacial Surgeon & Implantologist
Every dentist’s licence can be checked on the DHA Sheryan medical directory.
27 yearsIn-house dental laboratory in the same building
Written planItemised treatment plan before you commit
Open daily10:00–20:00, seven days a week
Jumeirah 3614 Jumeira St, Umm Suqeim 1, Dubai
Checklist
What should you send before you travel, and what should you bring?
Not every item applies to every case. Send what you have; the dentist tells you if anything else would help.
| Item | Send before you travel | Bring on the day | Why it matters |
|---|---|---|---|
| Smile photos | Yes | No | Shows colour, shape, gaps and old work, and helps judge how many teeth a smile design involves |
| Panoramic or other recent X-rays | Yes, as digital files | Yes, if you have the files with you | Shows decay under fillings, old root canals and bone levels |
| CBCT 3D scan | Yes, for implants or surgery | On a USB drive if you have it | Shows bone height and width and nearby structures |
| Intraoral scan files | Yes, if your dentist made one | No | Helps planning; the lab accepts 3Shape and Medit files |
| Medical history | Yes | Yes, with any recent hospital letters | Affects anaesthetic, sedation, surgery and healing |
| Medication list | Yes, with generic names and doses | Yes, and the medicines themselves | Blood thinners and bone medicines change surgical planning |
| Implant details | Yes, if you have implants | Yes | System, size and date are needed to restore or repair an implant |
| Previous treatment plan | Yes, if you have one | Yes | Lets the dentist see what was proposed and why |
| Night guard, retainer or denture | No | Yes | May need adjusting or remaking after new veneers or crowns |
The clinic may still take its own X-rays or scan if yours are older, unclear or do not show the area needed. See dental X-rays at the clinic.
Private consultation
Your smile, planned with a dentist — before you decide
Tell us what you would like to change. A dentist reviews it, and you receive a written plan with prices before any treatment.
- First consultation free
- Free photo assessment on WhatsApp
- A written, itemised plan with prices before any treatment
A
Get your free treatment plan
Tell us what you would like to change. We reply on WhatsApp or by phone during opening hours.
- First consultation free
- Free photo assessment on WhatsApp
Prefer to chat? Send a photo on WhatsApp
X-rays and scans
How do you get X-rays and scans in a form the dentist can use?
Ask your dentist or imaging centre at home for the files themselves, not a printout or a screenshot.
CBCT as DICOM
A 3D scan is a set of DICOM files, often with a viewer. Send the whole folder, not screenshots of single slices.
Scan files
If your dentist has an intraoral scan, ask for an export. Creative Art Dental Lab accepts 3Shape and Medit scan files; see digital dental impressions.
Large files by email
CBCT folders are often too large for WhatsApp. Send a download link to [email protected] with your name and date of birth.
Dates on everything
Note when each image was taken. Recent images are most useful; the dentist decides whether new ones are needed.
Medical history
Which medical details and medicines should you list before dental treatment?
Medical history decides which anaesthetic, sedation and surgery are safe, and how quickly you heal. List:
- Conditions: diabetes, heart conditions and high blood pressure, bleeding disorders, kidney or liver disease, epilepsy, and pregnancy or breastfeeding.
- Allergies: especially to local anaesthetic, latex, antibiotics or pain relief.
- Medicines with doses: above all blood thinners, osteoporosis medicines and diabetes medicines. Do not stop a blood thinner before treatment unless the doctor who prescribes it agrees.
- Smoking or vaping, which affects gum and implant healing.
Use generic names. Brand names differ between countries, and even generic names can: paracetamol in the UK is acetaminophen in the US. Read more about osteoporosis medicines and dental surgery and extractions with diabetes or high blood pressure.
Photos
Which smile photos help a remote veneer or implant assessment?
Use the phone's rear camera, face a window in daylight, and switch off beauty modes and filters. Hold the phone at mouth height. Send:
- a relaxed face with lips at rest, and a full natural smile;
- teeth together with the lips held back, front and both sides;
- the upper and lower biting surfaces, using a mirror if someone can help;
- a short video of you talking and smiling, which shows how much tooth shows when you speak.
A photo of a smile you like is welcome as a reference. Photos let a dentist suggest options for veneers or implants and a likely schedule; a diagnosis needs an examination.
Previous treatment
Which previous dental records are worth asking for before you come?
Ask the clinic that treated you. Records are much harder to obtain once you need them urgently.
Implant details
System, diameter, length, position and date of each implant. Without them, parts for a crown or repair can be hard to source; see implants placed elsewhere.
Veneers and crowns
Which teeth, the material and roughly when they were made. Replacing old veneers is planned differently from new ones.
Root canal treatment
Which teeth were treated and when, with the final X-ray. A tooth with an old root canal may need a decision before it is crowned.
Gum and orthodontic records
Gum measurements from your hygienist, and whether you wear a retainer. Bring the retainer itself.
Travelling with medicines
Rules on carrying medicines differ between countries. Check the official UAE guidance before you travel, keep medicines in their original packaging with a copy of the prescription, and carry them in your hand luggage.
What happens next
What happens after you send your records to the Dubai clinic?
A dentist looks at what you sent and replies with the options to discuss, the visits a case like yours usually needs and what must be checked in person. Starting prices apply where they exist: veneers from AED 1,250 per tooth and implants from AED 4,000 per implant. Your final price is set in a written, itemised plan after examination; see veneers cost and implant cost.
If you already have a plan from another dentist and want it reviewed, see a second opinion from abroad. For the length of your stay, see how many days in Dubai, and for the whole process, the dental tourism page.
Who treats you
Who reviews your records before you travel?
Veneer and smile records are reviewed by Dr. Duaa Emran, Cosmetic Dentist, Dr. Kinan Bonni and Dr. Khalid Saeed; implant and surgical records, including CBCT scans, by Dr. Firas Osman, Oral & Maxillofacial Surgeon & Implantologist, Dr. Kinan Bonni and Dr. Khalid Saeed.
Dr. Duaa EmranCosmetic DentistVeneers, smile design & smile makeovers
Dr. Kinan BonniDentistVeneers, cosmetic & implant dentistry, full mouth rehabilitation
Dr. Khalid SaeedCo-founder & DentistCosmetic dentistry, veneers & implants
Dr. Firas OsmanOral & Maxillofacial Surgeon & ImplantologistOral & maxillofacial surgery, implants, bone graftingPatient questions
Frequently asked questions
Which X-rays should I bring from the UK for veneers in Dubai?
A recent panoramic X-ray, plus any small X-rays of teeth with large fillings, crowns or root canals, as original digital files. They show decay under fillings and the health of the roots, which photos cannot. If yours are older or unclear, the clinic may take new ones before preparing any tooth.
Can I send my CBCT scan from the US before implant treatment in Dubai?
Yes. Ask your dentist or imaging centre for the full DICOM folder, not screenshots, and send a download link by email with your name and date of birth. A recent scan helps the surgeon plan before you travel; the clinic decides whether a new scan is needed for surgery.
Why should my medicine list from the UK or US use generic names for a Dubai dentist?
Brand names differ between countries, so a generic name and dose avoids confusion. Even generic names can differ: paracetamol in the UK is acetaminophen in the US. Blood thinners, osteoporosis medicines and diabetes medicines matter most before surgery, so list those first.
Will I need new X-rays in Dubai if I bring recent ones from abroad?
Sometimes. If your X-rays are recent, clear and show the area being treated, the dentist may be able to use them. Older images, phone photos of a screen, or a missing view for implant planning usually mean the clinic takes its own before treatment.
What implant records should I bring from the UK if my implant was placed there?
The implant system, diameter, length, position and placement date, ideally from the clinic's records or an implant card, plus the latest X-ray. These are needed to source compatible parts for a new crown or a repair. Ask for them before you travel; they are harder to obtain later.
How do I send large dental scan files to the Dubai clinic from abroad?
Photos and PDFs fit on WhatsApp (+971 56 677 7537). CBCT folders and intraoral scans are usually too large, so upload them to a file-sharing service and email the link to [email protected], with your name, date of birth and the date each scan was taken.
Keep exploring
Related treatments
Dental tourismDental treatment travel to DubaiRemote assessment and planning a stay.Second opinionA second opinion from abroadWhat a remote review can and cannot tell you.TravelHow many days in DubaiTypical stays for each treatment.X-raysDental X-rays in DubaiWhich images are taken and why.ImplantsImplants placed elsewhereRestoring or repairing an implant from another clinic.VeneersPorcelain veneers in DubaiDesign, trial smile and fitting.
Visit us
One clinic, in Jumeirah 3 / Umm Suqeim 1
Creative Arts has a single clinic on Jumeira Street (Jumeirah Beach Road). Ask about parking when you book.
- Address614 Jumeira St, Jumeirah 3, Umm Suqeim 1, Dubai
- Opening hoursDaily 10:00–20:00, including Friday and Sunday
- Neighbouring areasJumeirah 1–3, Umm Suqeim 1–3, Al Wasl, Al Safa, Al Manara
Our clinic in Jumeirah Open in Google Maps · Rated 4.8 on Google from 238 patient reviews (October 2026) — read them
Book a consultation
Request a consultation
Tell us what you would like to change. The clinic replies within working hours with an appointment time.
- Address614 Jumeira St, Jumeirah 3, Umm Suqeim 1, Dubai · Our clinic in Jumeirah 3 / Umm Suqeim 1
- Opening hoursClinic open daily, 10:00–20:00
- Phone+971 4 342 4444 · WhatsApp +971 56 677 7537
Book Your Consultation
Or call us +971 4 342 4444Or message us on WhatsApp
Talk to a dentist about your case
A consultation ends with a diagnosis and a written, itemised plan — not a sales pitch. Book online, message us on WhatsApp, or call the clinic.
Rated 4.8 on Google from 238 patient reviews (October 2026).
Inside the clinic and the lab
Made by hand, in the same building
Tap a film to play it. Ceramic veneers and implant bridges are designed, milled, layered and finished by Creative Art Dental Lab, then fitted in the clinic.