Our Commitment to Your Privacy
Creative Arts Dental (“we,” “us,” “our”) operates as a DHA-licensed dental and aesthetic clinic in Jumeirah 3, Dubai. This policy explains what personal information we collect, why we collect it, and how it is protected, in line with the principles of the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
Information We Collect
- Contact details you provide through our website forms, WhatsApp, or phone (name, phone number, email)
- Appointment and treatment-interest information submitted through our booking and assessment forms
- Clinical and health information you share with our dental team during consultation and treatment, handled under patient confidentiality standards consistent with DHA requirements
- Basic website usage data collected through cookies (see below)
How We Use Your Information
We use the information you provide to respond to enquiries, confirm appointments, deliver clinical care, and — where you’ve agreed — follow up about your treatment or our services. We do not sell your personal data to third parties.
WhatsApp & Contact Forms
When you contact us via WhatsApp or a website form, the details you submit (name, phone number, and any message content) are used solely to respond to your enquiry and coordinate your care.
Cookies
Our website may use cookies to support basic site functionality and to understand general visitor traffic patterns. You can control or disable cookies through your browser settings at any time.
Patient Confidentiality
All clinical records and health information shared with our dental team are treated as confidential and handled in line with DHA patient confidentiality standards. Access to your clinical information is restricted to your treating clinicians and authorized clinic staff.
Your Rights
You may request access to, correction of, or deletion of your personal information held by us, subject to any clinical record-keeping requirements under UAE health regulations. Contact us using the details below to make a request.
Contact Us
For any privacy-related questions, contact us at [email protected] or call 04 342 4444.